Service Promise

We want you to feel confident about the quality of service you'll receive, every time you visit us. That's why we offer the 'Volkswagen Service Promise', 5 promises designed to help you manage the cost of motoring and making your life easier.

And, in addition to this, when you come to us you'll be getting something you can't get anywhere else: the official Volkswagen stamp in your service book.

We are the Volkswagen experts

Our service experts know the latest Volkswagen software inside out. They use bespoke tools and equipment, and all work is covered with a 2-year parts and 1-year labour warranty.

We'll match any like-for-like written quote

This can be for maintenance, service, repairs or new tyres using Volkswagen Genuine Parts, from any garage within 5 miles.

Terms and conditions

We'll keep you moving

We can pick up your car and drop it back to you, and even give you a lift to work.
Subject to availability and radius.

We'll how you any work required by video

If a service expert identifies an issue, we’ll show you what it is via video before we put it right.

We'll keep your car software up to date

Service experts can update the software in your car so you enjoy the best performance and driving dynamics.