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Car Finance


Options which are simple and easy, designed to fit around your needs, and support you in driving away in a new or used vehicle.

There are two main types of finance agreement for an individual buying their own car. Personal Contract Plan (PCP) and Hire Purchase (HP) both are available for used cars, with our used stock showing a finance calculator there for you to workout figures that are suitable, you can then apply for finance online.

Our new Volkswagen cars and SUVs show the current PCP monthly payments and finance examples. When you are in touch with our sales team they will make you a personalised finance illustration for whichever car you are interested in.

For business owners Contract Hire (CH) is a good option for leasing cars.

We are regulated by the Financial Conduct Authority and act as a credit broker and not a lender, our full financial disclosure statement is on the page footer.

Find out more about PCP, HP and CH below with product information guides available to download.


​Personal Contract Plan


You choose your deposit, how many miles you will drive a year, and the length of your agreement.

This is used to work out your monthly payments and optional final payment, which give you the ability to plan ahead with a fixed monthly outgoing.

At the end of your agreement you can then choose to:

  1. Hand the vehicle back (subject to excess mileage and damage charges);
  2. Trade in your vehicle as a deposit for a new one;
  3. Pay the optional final payment and keep the vehicle.


Watch the PCP explained video

The benefits of PCP

1 Lower monthly payments

By deferring a chunk of the amount you finance to the end of the contract, it means your monthly payments will be lower than if you spread the whole cost across the months.

2 Keeps your options open

You don't have to decide what to do with the vehicle until the end of your contract, so you can make that decision when you know your future circumstances.

3 Protected from the vehicle losing value

We guarantee the final payment at the end of the contract as long as it comes back in the mileage and condition agreed.

4 Get a new vehicle more often

The flexibility built into your agreement means you can keep upgrading your vehicle regularly, you don't have to wait until the end of your agreement unless you want to.


Would PCP suit me?

The flexibility of PCP means it is great for a range of individuals. It may be the best option for you if:

  • You think your needs may change in the next 2-3 years
  • Drive a low or moderate amount of miles each year
  • Always want to be driving the latest model
  • Want to be protected from unexpected depreciation

​Hire Purchase (HP)


Once you have chosen your vehicle you just need to decide your initial payment and how long you want to pay back the finance over.

The amount left to finance is then divided equally over the length of your agreement to make up your monthly payments.

Once you have made all repayments, and paid the option to purchase fee, you own the vehicle.

Watch the HP explained video

The benefits of Hire Purchase

1 No mileage restrictions

As you own the vehicle at the end of the agreement, there is no limit on how much you can drive the vehicle.

2 You own the vehicle at the end

Hire Purchase is a simple agreement, once you have paid all the monthly payments the vehicle is yours to sell, trade in, or keep.

3 Monthly payments to suit you

Hire Purchase is a straight forward way to buy a new or used vehicle without a large financial outlay up front. By breaking down the cost of the vehicle into monthly payments, it enables you to budget reliably over the next 3-5 years.

4 Bespoke to your needs

You determine how long you want to spread the finance over, and how much of an initial payment you want to put down. This enables you to tailor the agreement to suit your situation.


Would Hire Purchase suit me?

The simplicity of Hire Purchase can help a range of people get into a new or used vehicle. It may be the best option for you if:

  • You drive a high mileage
  • You want to own the vehicle
  • You want to be able to budget for the next 3-5 years
  • You want to spread the cost of a new vehicle

​Contract Hire (CH)

Once you have chosen your vehicle you need to decide on your initial rental, how many miles you drive each year, and how long you want to lease the vehicle for. These will be used to calculate your monthly payments.

You can also choose to include a level of servicing and maintenance into your monthly rental, keeping your vehicle in good condition.

Once you have paid all outstanding rentals, you simply hand your vehicle back, subject to fair wear and tear and excess mileage charges.

Watch the CH explained video

The benefits of CH

1 You can include servicing

As part of a Contract Hire agreement you can include different levels of servicing, giving you one monthly payment for a vehicle and upkeep.

2 Update your vehicle regularly

As you simply hand the vehicle back at the end of each agreement, it means you are able to keep upgrading your vehicle for the newest model.

3 No risks of ownership

As Contract Hire is a leasing agreement, you have no risk of the vehicle falling in value. You simply pay your monthly rentals and hand the vehicle back subject to fair, wear and tear and excess mileage.

4 Tax deductible

If you would like your company to have new vehicles without having them on your balance sheet, Business Contract Hire could be a good option. If you are leasing as a business customer, you may be able to claim back the tax.


Would CH suit me?

Contract Hire is a straight forward leasing agreement, which can help a range of people get into a new vehicle. It may be the best option for you if:

  • You drive a low mileage
  • You don't want to own the vehicle
  • You want to upgrade regularly
  • You take good care of your vehicles


​Finance agreement


Before you enter any finance agreement please make sure you

A - understand what the terms of the agreement are and accept they are correct for you

B - understand the risks involved by taking out the finance agreement to your personal circumstances and credit rating

C - can afford the repayment terms of the agreement

If you want more information about our car finance, please get in touch using the form below or if you need support with financial difficulties click here.

Search our new car finance offers, our used car stock or business lease offers here.


Finance Product Information Guides

Volkswagen Financial Services have created these easy to understand guides about finance products, so please click on the links to download



​Please get in touch​

Marketing Preferences

We would like to stay in touch with you to keep up to date with our latest product news, marketing services and offers. If you would like to receive future information by either of the methods below, please indicate by selecting the option. All information provided will be used and processed in accordance with our Privacy Policy. For more information please see our Privacy Policy.

Privacy & Terms

Privacy Policy

8th April 2026


1) Who we are and how to contact us

For all customer-facing activities across our group, the data controller is John Clark (Holdings) Limited (Company No. SC098411), Alliance Centre, Greenwell Road, Aberdeen, AB12 3AX. You can contact us at crm@john-clark.co.uk. This notice applies to all of our UK trading names and subsidiaries. John Clark (Holdings) Limited is responsible for deciding how and why your personal data is used.

2) When this notice applies and how it links to our websites

This notice applies when you visit our websites (including www.john-clark.co.uk and sub-domains), contact us by phone or online (including social media/live chat), visit our dealerships, request information, make a purchase or use aftersales services.

We process your data as described in this notice. We rely on contract, legal obligation or legitimate interests for most operational activities and use consent only where the law requires it or where the activity is genuinely optional (for example, certain email/short message service (SMS) marketing and non-essential cookies).

For information about cookies, please see our Cookie Notice (Section 7).

3) What personal data we collect

Depending on your interactions with us we may process:

  • identification and contact details
  • date of birth
  • vehicle details (registration, vehicle identification number, service/mileage/warranty data)
  • transaction and ownership records
  • service/MOT history
  • communications and preferences
  • payment details (we do not retain full card primary account number/card verification code)
  • call recordings (for training/dispute resolution)
  • live-chat records
  • IP address and device/browser details (see Cookie Notice)
  • marketing interactions
Special-category data. We do not routinely collect special-category data. If a particular scheme (for example, Motability) or a vulnerability flag requires it, we will obtain your explicit consent or rely on another applicable condition and apply additional safeguards.

Criminal-offence data. We do not record endorsements or conviction data from your driving licence. If we must share keeper/driver details with authorities or private enforcement bodies in connection with an offence, we only do so under a relevant legal obligation.

Biometric data. Any biometric feature offered to customers (for example, app-based recognition used to uniquely identify you) will only operate with your explicit consent and can be switched off at any time. We also process your data by onsite CCTV for safety and security purposes under Legitimate Interests.

4) Where your data comes from

The data we gather comes from:

  • you and your devices/interactions
  • manufacturers and their dealer systems
  • finance and insurance partners where you ask us to introduce you
  • vehicle provenance data providers
  • our IT, telephony and CRM suppliers
  • public sources
5) Why we use your data and our lawful bases

We use your personal data on the following legal bases:

  • Consent – for direct marketing by email or SMS from us or third parties. You can withdraw at any time.
  • Contract – to fulfil obligations under contracts with you (e.g., sales, service plans).
  • Legitimate Interest – for customer support, marketing relevant to your relationship with us, service reminders, fraud prevention, analysis to improve services, competitions, promotions, and system security.
  • Legal Obligation – e.g., to register your car with the DVLA.
  • Vital Interest – in urgent safety or product recall situations.
Purpose

Examples

Lawful basis

Enquiries and quotations

Responding to web/phone/dealership enquiries; preparing quotes; arranging viewings or vehicle transfers

Consent; contract; legitimate interests

Vehicle sale and handover

Orders and payments; pre-delivery inspection; delivery/collection; warranty registration; DVLA registration

Contract; legal obligation

Aftersales and service

Bookings; service/MOT/repairs; parts; warranty/recall admin; goodwill

Contract; legal obligation; legitimate interests; vital interest

Finance introductions

Gathering application details and passing to selected providers you choose

Contract; legitimate interests

Insurance mediation and add-ons

Introducing regulated insurance; arranging non-regulated add-ons

Contract; legal obligation financial conduct authority (FCA); legitimate interests

Customer support and dispute resolution

Handling queries/returns; training and quality assurance

Legitimate interests; legal obligation

Safety and security

CCTV at premises; fraud prevention; system security

Legitimate interests; legal obligation

Marketing our own products and services

Email/SMS/post/phone about similar products/services

Consent; legitimate interests

Third-party marketing

Sharing details with associated partners so they can market to you

Consent

Analytics and non-essential cookies

Audience measurement; ad tech

Consent

Corporate governance/compliance

FCA/His Majesty’s revenue and customs (HMRC)/Information Commissioner’s Office (ICO) compliance; audit; responding to lawful requests; enforcing rights

Legal obligation; legitimate interests

6) Marketing, PECR and your choices (Article 21 UK GDPR)

You have an absolute right to object at any time to our use of your personal data for direct marketing, including any related profiling. If you object, we will stop without delay.

We send our own marketing by email/SMS either with your consent or, where lawful, under the Privacy and Electronic Communications Regulations soft opt-in for existing customers in relation to similar products and services. You may unsubscribe at any time and all our SMS have a “STOP” functionality. Finally, you can change preferences or object at any time in the Customer Data Hub, by emailing crm@john-clark.co.uk, or by writing to us.

We action all opt-outs promptly and, in any event, within five working days, though complete cessation across all systems may take slightly longer.

We screen live and automated marketing calls against the Telephone Preference Service (TPS) and Corporate TPS (CTPS) and do not call numbers registered on those services unless you have expressly asked us to call. If you ask us not to call again, we will add your number to our internal do-not-call list.

Changing marketing preferences will not affect service communications (for example, order updates, Service/MOT reminders, invoices, warranty information or safety recalls).

7) Cookies and similar technologies

We use essential cookies for security and core site functions. We use non-essential analytics and advertising cookies only with your consent, collected through our cookie banner.

8) Credit broking – roles and responsibilities

When you ask us to introduce you to a finance provider, we act as a broker and share relevant application data with selected providers. Those providers are independent controllers for their own decisions and checks (including credit-reference and fraud-prevention agency searches) and will give you their own privacy notices.

9) Who we share your data with

We do not sell your personal data.

We share it only as necessary, under contract and with appropriate safeguards, with:

  • vehicle manufacturers
  • finance and insurance providers/brokers where you ask for introductions
  • payment processors
  • IT, hosting, CRM/Dealer Management Systems (DMS) and communications suppliers
  • analytics and online advertising processors (with consent)
  • professional advisers
  • authorities and regulators
  • other companies within our group for administrative purposes.
We share personal data, where necessary, with vehicle manufacturers, finance companies, warranty and insurance providers, dealer management system (DMS) providers, IT and hosting providers, payment processors, marketing agencies, and our professional advisers (including legal, audit and accounting services).

We will only share information that is necessary for the relevant purpose. A current list of our data processors and key partners is available on request.

10) International data transfers

Some suppliers are located or process data outside the UK. Where the destination benefits from a UK adequacy regulation, we rely on that. Otherwise, we use the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, complete transfer risk assessments and apply measures such as encryption at rest and in transit.

11) How long we keep your data

We apply storage-limitation principles with objective retention triggers. We delete or irreversibly anonymise data once the relevant period expires.

  • Vehicle sales and aftersales records (including invoices, warranties, service/MOT records): up to 7 years from last transaction for tax/accounting and product-liability purposes.
  • Complaints and dispute files: 6 years from closure (longer if litigation is reasonably contemplated).
  • CCTV footage: approximately 30 days unless needed for an incident.
  • Call recordings: 60 days unless needed for training/disputes, then retained with the case file.
  • Enquiry records (no subsequent transaction): 36 months from last meaningful interaction, then deletion/anonymisation, unless you withdraw your consent.
  • Marketing profiles and preferences: Where you have opted in to receive marketing from us, we may contact you with relevant offers, products or services
We review retention periods periodically and may hold data longer where required to establish, exercise or defend legal claims. We recognise the tension between the data protection principle of storage limitation and various statutory obligations that impose significant retention periods. To resolve this, we retain data for longer durations only when specific UK legislation—such as that governing tax, product liability, or financial regulation—strictly requires us to do so. We prioritise the deletion of data as soon as these statutory time horizons expire.

12) Automated decision-making and profiling

We do not make decisions about you solely by automated means that have legal or similarly significant effects. We do, however, use limited profiling to tailor what we send you, including using automated means. You can object at any time via the Customer Data Hub. Finance providers may use automated decision-making in their credit processes and will explain this in their own notices.

13) Security

We use strict security measures and limit access to authorised staff. We have procedures for managing suspected breaches and in the unlikely event will notify you and the ICO where legally required. While no system is perfectly secure, we work to prevent unauthorised access, use, disclosure, alteration or loss.

14) Your rights

You have rights under data protection law, including to:

  • be informed
  • access
  • rectify
  • erase
  • restrict processing
  • data portability
  • object (including an absolute right to object to direct marketing)
  • rights relating to automated decision-making
You can exercise these rights via the Customer Data Hub, by emailing crm@john-clark.co.uk, or by writing to us.

We ordinarily respond within one month and may request identification where necessary. You can complain to the Information Commissioner’s Office (www.ico.org.uk) if you are unhappy with how we handle your data.

15) Links to other websites

Our websites may link to partners, advertisers or affiliates. Their privacy policies apply to their sites—please review them before submitting any personal data.

16) Changes to this notice

We will update this notice from time to time. The version and effective date are shown at the top. For material changes we will provide a prominent update and, where appropriate, contact you directly.