We want you to feel confident about the quality of service you'll receive, every time you visit us. That's why we have our 'Service Promise', our promises designed to help you manage the cost of motoring and making your life easier.
We will always give you a quote before we start work, so you understand the work required and how much you will pay.
We will advise if additional work is required, give you a cost estimate and won’t carry it out until you authorise us to do so.
If your vehicle breaks down and is recovered to us, we will perform an initial diagnosis within a maximum of one working day.
We will fit genuine Volkswagen parts, designed and manufactured to suit your vehicle and maintain optimum performance.
We will give you a two year parts and labour warranty.
We will fully explain all work carried out, including warranty work and any work paid for by your fleet company or service contact.
We will always wash your vehicle at no extra cost following a service.
Hawco & Sons Limited is authorised and regulated by the Financial Conduct Authority for Consumer Credit
Activities and is listed in the FCA’s Register. Our Firm Reference Number is 684384.
Hawco & Sons Limited are Appointed Representative of ITC Compliance Limited who are authorised and regulated by
the Financial Conduct Authority (their Firm Reference Number is 313486) and which is permitted to advise on and
arrange general insurance contracts.
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products
which may have different interest rates and charges. We are not an independent financial advisor. We will provide
details of products available from the lenders we work with, but no advice or recommendation will be made. You must
decide whether the finance product is right for you. We do not charge you a fee for our services. Whichever lender we
introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount
you borrow). The lenders we work with could pay commission at different rates. However, the amount of commission we
receive from a lender does not have an effect of the amount you pay to that lender under your credit agreement.