Our three year warranty

Our comprehensive three year warranty takes care of your vehicle, so you can take care of your business. We’ll fix any problems with manufacture or workmanship completely free of charge, giving you peace of mind that your vehicle is in the expert hands of our specialists.

Replacement parts

All our original replacement parts carry a warranty for a period of two years with unlimited mileage from the date of purchase.

We’ll let you know which items have a longer warranty when you buy your vehicle. Any parts fitted under the terms of the vehicle warranty will be covered for the remaining period of the vehicle warranty.

All replaced parts become the property of the VolkswagenCommercial Vehicles.

Accessories

VolkswagenCommercial Vehicles approved, supplied and fitted accessories are covered by the vehicle warranty which may extend up to three years/unlimited mileage provided that they are ordered and included in the purchase price of the vehicle at the date of delivery.

Most VolkswagenCommercial Vehicles approved accessories that are supplied and installed after delivery include two years’ warranty. For further details please check the length of the accessories’ warranty with your local Van Centre. If you specify an accessory which is not approved the terms of warranty should be clarified with the manufacturer of that accessory.

Paintwork protection

Your warranty also covers any manufacturing defect in paintwork. All models are covered for a total of three years starting from date of first delivery.

Paintwork defects can be fixed free of charge under warranty if:

• You report the defect to a Van Centre within your warranty period.
• You tell a Van Centre about the defect as soon as you detect it to ensure there is no further deterioration.
• The defect was not caused by external influences such as accident damage, stone chips, industrial fallout or pollution, plant resin, animal pollutants, chemicals or insufficient care or maintenance.
  
  

Van Centre workmanship warranty

Van Centres give a warranty for their workmanship on all warranty repairs. The warranty on most repairs is 1 year or 12,000 miles from the date of the work, whichever occurs first. Should any repairs be required in that period on work carried out by a Van Centre, the original Repairer will carry out such repairs free of charge, provided:

• Repairs are required as a direct result of faulty workmanship by that Van Centre.
• Repairs are not required due to normal wear and tear or other exclusions. Items replaced under the terms of this warranty become the property of the Van Centre. A member of the Van Centre may choose to pay for work under this warranty to be carried out by another Van Centre.

The Van Centre warranty on bodywork warranty repairs lasts three years from the date of repair or for the unexpired term of the vehicle’s original warranty, whichever is longer.