As a Product Genius for Volkswagen you will enhance the customer experience by sharing your knowledge of the brand and products with potential owners, supporting the buying process by completing product presentations and test drives. As the first point of contact for all our customers, you will portray a friendly and approachable nature, be engaging and listen to them to understand their needs, and inspire and excite everyone who visits the dealership.

Being part of Hawco Group you will be working for one of the few remaining family owned car retailers which has over 60 years’ experience delivering excellent service to motorists in the north of Scotland.

On offer are exceptional opportunities for development, on-going investment in brand training and a competitive remuneration package.

Key responsibilities;

  • Helping your branch with various marketing activities – including taking images/videos
  • Working with others within the Dealership Team to build effective relationships, and specifically transferring customers to and from Sales Executives to complete other elements of the buying process.
  • Preparing the showroom and cars for the day ahead
  • Organising and accompanying customers on test-drives
  • Promoting the brand, products and technologies, sharing information, features and benefits
  • Listening to customers to understand their needs, questions and aspirations

Requirements;

  • Previous motor industry experience
  • Warm, genuine and engaging personality with strong communicating skills
  • Dedicated to learning about our products so you can help our customers find the perfect fit
  • Smart personal appearance
  • Able to work on own initiative and as part of a team
  • A full and valid UK Driving Licence

Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

Ref: BKPG

Closing date 31/10/2017
Location Inverness
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