Diagnostic Technician

Joining us as a Volkswagen Diagnostic Technician within our busy workshop team in Inverness, will involve carrying out motor vehicle repairs to approved standards as well as delivering unbeatable customer service every time.

Working for Hawco Group you will be part of one of the few remaining family owned car retailers in the Highlands which has over 60 years’ experience delivering excellent service to motorists in the north of Scotland. On offer are exceptional opportunities for development, ongoing investment in brand training, certification up to Master Technician and a competitive remuneration package.

Job Responsibilities:

  • Carrying out diagnosis and undertaking a wide range of repair work on customer vehicles
  • Be prepared to immerse yourself in a class leading Brand training programme
  • Able to demonstrate the ability to work as part of a team to deliver excellent customer service
  • Ensuring effective use of technical knowledge and skills enabling efficient, economic, safe servicing and repair of customer vehicles
  • Building a long lasting and effective working relationships with customers and colleagues
  • Accurately completing repair and service records as well as any other appropriate activities as specified by the Service Manager
  • Actively supporting company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
  • Analysing work orders carefully to understand a vehicle’s condition, the accuracy of the diagnosis, and what work has been agreed to

Key Attributes and Skills:

  • Franchise experience is essential
  • Previous diagnostic experience
  • The ability to work as part of a team to deliver excellent customer service
  • A minimum of NVQ level 3 in Vehicle Maintenance and Repair
  • Demonstrates an honest and diligent approach to work
  • Good problem solving skills
  • Systematic and organised; pays attention to the finer details
  • A full and valid UK Driving Licence


Closing date 09/06/2017
Location Inverness
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